Social Media Community Management
Foster Relationships with Your Most Engaged Audience
Community is everything. Engage with your paid and organic audiences in real-time. Your connected Community management inbox allows you to collaborate with your team, measure for sentiment trends and escalate messages to your team’s CX platform.
Available in Dash Social's Engage Plan starting at $899/month
Community is everything. Engage with your paid and organic audiences in real-time. Your connected Community management inbox allows you to collaborate with your team, measure for sentiment trends and escalate messages to your team’s CX platform.
Sentiment Analysis
Sentiment insights let you know how your audience is responding to your latest posts and if a shift in strategy is needed.
Improved Responsiveness
Keep your customers happy. Provide standout customer care moments and address their needs as soon as they arise.
Source Relationships
Your brand evangelists are already posting about you. Connect with them by using direct messaging to identify your next potential partnership.
"ALOHA never ignores a message or tagged post. Our customers breathe life into the brand, and ALOHA uses Instagram as a means to connect one-on-one with followers by answering questions and having open discussions."
Protect Your Brand Image
Automated sentiment analysis of each comment allows you to identify and address negative comments quickly.
Multi-Channel Community
Inbox insights provide a holistic view of your multi-channel brand health in one place for quick reporting. Easily understand, engage with, and escalate DMs, comments and posts between teams in one click with Dash Social’s Zendesk and Salesforce Integrations.
Inbox Automation
Save time by setting message rules to manage your inbox for you. You respond to your audience, the Community Manager will do the rest.
360° Social Management
All of your most essential social and community management tools in one convenient place. Eliminate the need to switch between tools and focus your time on efficient collaboration with Dash Social’s customer experience tools and integrations.
Start Free TrialRelated Features
Creator Measurement
Uncover the impact of your creator relationships with real performance data. Break results down post by post, attribute follower growth granularly, and review data-backed report cards to maximize ROI.
Multi-Channel Scheduling
The simplest way to plan, schedule, and publish your social media content to your most important channels.
#1 Ease of Use and Best Performance Social Media Management Software
